Privacy policy

PRIVACY POLICY

OVERVIEW

This Privacy Policy describes how Beauty Mixtress LLC (parent company of Down There Skincare®) collects, uses, and protects your personal information when you visit or make a purchase from our website (the “Site”). Throughout this policy, “we,” “us,” and “our” refer to Down There Skincare®, a division of Beauty Mixtress LLC.

By visiting or using our Site, you agree to the collection and use of information in accordance with this Policy.

1 – INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device and interaction with the Site.

A. Personal Information You Provide

When you purchase, subscribe, comment, or contact us, we may collect:

  • Name
  • Billing and shipping addresses
  • Email address
  • Phone number
  • Payment information (processed securely through our payment processor)
  • Optional profile or account details

B. Automatic Information

When you browse our Site, we automatically receive:

  • IP address
  • Browser type and device information
  • Time zone
  • Pages visited and referral sites
  • Cookies or similar tracking technologies

2 – HOW WE USE YOUR INFORMATION

We use information to:

  • Process orders and deliver products
  • Provide customer support and order updates
  • Send blog content and exclusive offers (if you opt in)
  • Improve our products, services, and website experience
  • Detect and prevent fraudulent transactions
  • Comply with legal obligations

3 – CONSENT

When you provide personal information to complete a transaction, verify your payment, arrange delivery, or return a purchase, you consent to our collection and use for that purpose only. If we request information for marketing, we will ask for your consent or provide a clear opportunity to decline. You can withdraw consent anytime by contacting luxuriousbathboutique@gmail.com.

4 – DISCLOSURE

We may disclose your information if required by law or if you violate our Terms of Service. We may also share information with trusted third parties who help us operate our business — such as Shopify, shipping carriers, and email platforms — subject to confidentiality obligations.

5 – SHOPIFY HOSTING AND PAYMENT PROCESSING

Our store is hosted on Shopify Inc., which provides our e-commerce platform. Your data may be stored through Shopify’s secure servers and databases. When you make a purchase, payment data is encrypted and processed under the PCI-DSS standard. Learn more at Shopify’s Privacy Policy.

6 – THIRD-PARTY SERVICES

Third-party providers collect, use, and disclose information only as needed to perform their services. Some providers (e.g., payment gateways or shipping partners) have their own privacy policies; please review them. Clicking external links (including blog sources or affiliates) may take you to sites that operate under their own policies.

7 – COOKIES

We use cookies to:

  • Maintain your shopping cart session
  • Remember preferences (e.g., login or region)
  • Measure traffic and site performance

You may disable cookies in your browser, but parts of the Site may not function properly.

8 – SECURITY

We take reasonable precautions to protect your personal information and follow industry best practices to prevent misuse, loss, or unauthorized access. While no online transmission is 100% secure, we use SSL encryption, secure servers, and PCI-DSS compliant systems.

9 – AGE OF CONSENT

By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minors under your care to use this Site.

10 – EMAIL COMMUNICATION & MARKETING

If you subscribe, we may send updates, educational content, and promotional offers related to Down There Skincare®. You can unsubscribe at any time via the email link or by contacting us.

11 – RETENTION OF INFORMATION

We retain personal data only as long as necessary for the purposes outlined in this Policy, including legal, accounting, or reporting requirements. You may request deletion of your data unless we are legally obligated to retain it.

12 – YOUR RIGHTS

Depending on your location, you may have rights to:

  • Access or request a copy of your personal data
  • Correct inaccuracies or update your information
  • Request erasure of your data
  • Withdraw marketing consent

To exercise your rights, contact luxuriousbathboutique@gmail.com.

13 – CHANGES TO THIS PRIVACY POLICY

We may modify this Policy at any time. Updates take effect upon posting to the Site. Please review periodically. Continued use of the Site following changes signifies acceptance.

14 – CONTACT INFORMATION

Questions or concerns about this Privacy Policy:

📧 downthereskincare AT gmail dot com
📍 Beauty Mixtress LLC
P.O. Box 42462
Charlotte, North Carolina 28215 USA